Support Center

Yes! All our games are completely free to play. There are no hidden costs, no deposits required, and no real money is involved. You can enjoy all our games for entertainment purposes only.

While you can try some games without an account, creating a free account allows you to save your progress, track your favorite games, and access all platform features.

You must be 18 years or older to use LuckyTotara.com, in accordance with New Zealand gaming regulations and our commitment to responsible gaming.

No, LuckyTotara.com is a social gaming platform for entertainment only. No real money can be won, and no real prizes are awarded. All virtual credits or points have no real-world value.

Yes, we take your privacy seriously. We use industry-standard security measures to protect your personal information and comply with New Zealand privacy laws. See our Privacy Policy for full details.

Try refreshing your browser first. If the problem persists, check your internet connection and ensure your browser is up to date. If you're still having issues, contact our support team.

You can reach our support team by email at support@luckytotara.com. We typically respond within 24 hours during business days (Monday-Friday, 9 AM-5 PM NZST).

Yes! Our platform is fully responsive and works on all modern mobile devices and tablets. Simply visit our website through your mobile browser to start playing.